About Us

We are an independent online retailer offering a selection of Burt's Bees products for customers shopping in the United States.

Our goal is to make product discovery simple, ordering straightforward, and customer support easy to access. We focus on providing clear product information, convenient checkout, dependable fulfillment, and practical support after your purchase.

What We Offer

Our store provides a selection of Burt's Bees products based on current availability.

Product pages provide relevant information about each item, including available product details, specifications, recommended use, and other information that may help customers make an informed purchasing decision.

Our Customer Commitment

We aim to provide a straightforward shopping experience built around clear information and consistent service.

Our current customer commitments include:

  • Free standard shipping on eligible U.S. orders

  • Secure online checkout through supported payment providers

  • Clear product and order information

  • Shipment tracking after dispatch

  • Responsive customer support

  • A 30-day return and exchange period for eligible purchases

  • Return shipping assistance for approved returns under our Refund Policy

We believe customers should be able to understand the key terms of their purchase before placing an order.

Customer Support

If you have questions about our products, orders, shipping, payments, returns, or other store matters, please contact our customer support team.

Email: Support@burtsbeitcr.shop

Phone: +1 (253) 488-1217

Merchant Information

Business Name: Burt's Bees, Inc.

Brand Name: Burt's Bees

Address:
4910 Highgate Dr 0
Durham, NC 27713
United States

Email: Support@burtsbeitcr.shop

Phone: +1 (253) 488-1217

We aim to provide clear information and dependable support throughout the shopping experience.