Shipping Policy

This Shipping Policy explains how orders are processed and delivered within the United States.

U.S. Shipping

We currently ship orders to valid delivery addresses within the United States.

Standard shipping is free for eligible U.S. orders. Available shipping options and any applicable charges will be displayed during checkout before an order is submitted.

Order Processing

Orders are normally processed within 1–2 business days after the order has been successfully placed.

Processing time generally excludes Saturdays, Sundays, and applicable U.S. public holidays.

Processing may occasionally take longer due to high order volume, payment verification, address issues, or other circumstances affecting order preparation.

Delivery Time

After an order has been processed and handed to the carrier, standard transit generally takes approximately 4–6 business days.

The overall estimated timeframe is therefore normally around 5–8 business days from order placement, although actual delivery times may vary.

Weather, carrier operations, seasonal demand, transportation disruptions, address issues, and other circumstances outside our reasonable control may cause delays.

Delivery estimates are provided for guidance only and are not guaranteed delivery dates.

Tracking Information

When tracking is available, shipment confirmation and tracking information will be sent to the contact information provided during checkout.

After a tracking number is issued, the carrier may need some time to register the shipment and display tracking activity.

If tracking information does not appear immediately, please allow additional time for the carrier's system to update.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an address error after placing an order, please contact customer support as soon as possible. Address changes cannot be guaranteed once order processing or fulfillment has begun.

Delivery Problems

If tracking indicates a delivery problem, or if an order arrives damaged, defective, incorrect, or incomplete, please contact customer support promptly.

We may request photographs, order details, tracking information, or other relevant information to help us review the issue.

Where appropriate, we will work with the carrier and provide a resolution in accordance with our Refund Policy.

Returns and Return Shipping

Free standard outbound shipping does not affect the return rights described in our Refund Policy.

Eligible purchases may generally be returned or exchanged within the applicable 30-day period.

For approved returns and exchanges covered by our policy, we generally provide a prepaid return shipping label or another return shipping arrangement at no additional cost to the customer.

Customers should contact customer support before sending any item back and should not arrange a return shipment without prior instructions.