We are here to assist with product questions, orders, shipping, payments, returns, exchanges, privacy requests, and other customer service matters.
Customer Support
Email: Support@burtsbeitcr.shop
Phone: +1 (253) 488-1217
Address:
4910 Highgate Dr 0
Durham, NC 27713
United States
Order Assistance
For questions about an existing order, please include your order number whenever possible so we can locate your order more efficiently.
For your security, please do not send complete payment card numbers, passwords, or other sensitive payment information by email or other unsecured communication channels.
Returns and Exchanges
If you need to return or exchange an item, please contact us before sending anything back.
We will provide the applicable return instructions and, where required under our Refund Policy, a prepaid return shipping label or another approved return arrangement.
Please do not send returns to the address above unless our customer support team has specifically instructed you to do so.
Merchant Information
Business Name: Burt's Bees, Inc.
Brand Name: Burt's Bees
Email: Support@burtsbeitcr.shop
Phone: +1 (253) 488-1217
Business Address:
4910 Highgate Dr 0
Durham, NC 27713
United States